Privacy Policy

Who we are

YB Osteopathy ("we", "our", "us") is the osteopathic practice of Yousif Barr, a registered osteopath working from UNTIL Wellness Studios, 111 Charing Cross Road, London, WC2H 0DT. Our data controller contact is info@ybosteopathy.co.uk.

What personal data we collect

• Contact details you provide when booking (name, email, phone)
• Medical history and relevant health information required for safe osteopathic treatment
• Clinical assessment notes, examination findings, working diagnosis, and treatment plans
• Payment information processed securely via our payment provider
• Website analytics — only after you accept the consent banner — via PostHog (EU region). We capture page views and clicks on call/booking buttons. We never capture form-input text, names, addresses, or any clinical detail.

How we use your data

Your personal and clinical data is used solely to provide safe osteopathic care, to meet legally required record-keeping obligations, to take payment, and to keep you informed about your own treatment. We do not sell data, we do not share data with third parties for marketing, and we do not use any clinical material for marketing without your explicit written consent.

Your rights

Under UK GDPR you have the right to access your data, correct inaccuracies, request deletion (subject to the legal retention requirements for clinical records below), restrict processing, and lodge a complaint with the Information Commissioner's Office. To exercise any right, contact info@ybosteopathy.co.uk.

How long we keep your data

Clinical records are retained for 8 years from the date of your last consultation, in line with General Osteopathic Council and Institute of Osteopathy record-keeping guidance for adult patients. Marketing consent can be withdrawn at any time; withdrawal takes effect within 7 working days. Website analytics data is processed by PostHog Inc. in the EU region (Frankfurt) under their EU Data Processing Addendum and retained for 7 years from collection or until you withdraw consent — whichever comes first.

Changes to this policy

This policy was last updated on 9 June 2026. Material changes will be notified to existing patients by email.